Service operations management strategy, design and delivery

Service operations management strategy, design and delivery

Bibliographic Details
Main Authors:	Hope Christine (Author), Muhlemann Alan (Author)
Format:	Book
Language:	English
Published:	Financial Times Prentice Hall

Similar Items

Service management Operations, strategy, and information technology
by: Fitzsimmons James A., et al.
Published: (1998)

Services, marketing and management
by: Gilmore Audrey
Published: (2003)

Services marketing management An international perspective
by: Kasper Hans, et al.
Published: (1999)

Management in service industries
Published: (1989)

Service management : strategy and leadership in service businesses /
by: Normann, Richard, 1943-
Published: (1984)

Operational research in industry
Published: (1999)

Μάρκετινγκ υπηρεσιών μάνατζμεντ, στρατηγικές και νέες τεχνολογίες
by: Αυλωνίτης Γεώργιος Ι. 1949-, et al.
Published: (2016)

Πώς παράγονται και παρέχονται αποτελεσματικά υπηρεσίες ποιότητας
by: Σπανός Αντώνης
Published: (1997)

Services marketing integrating customer focus across the firm
by: Zeithaml Valarie A., et al.
Published: (2006)

Services marketing integrating customer focus across the firm
by: Zeithaml Valarie A., et al.
Published: (2003)

Knowledge networking Creating the collaborative enterprise
by: Skyrme David J.
Published: (1999)

Deming's 14 points applied to services
by: Rosander Arlyn C. 1903-
Published: (1991)

Delivering quality service balancing customer perceptions and expectations
by: Zeithaml Valarie A., et al.
Published: (1990)

Applications of quality control in the service industries /
by: Rosander, A. C. (Arlyn Custer), γ. 1903
Published: (1985)

Consumers and services
by: Gabbott Mark, et al.
Published: (1998)

Μάρκετινγκ υπηρεσιών
by: Γούναρης Σπύρος, et al.
Published: (2015)

Mass customization The new frontier in business competition
by: Pine II, B. Joseph
Published: (1993)

Production and operations management
by: Muhlemann Alan, et al.
Published: (1983)

Intermediate financial management
by: Brigham Eugene F. 1930-, et al.
Published: (1996)

Essentials of entrepreneurship and small business management
by: Zimmerer Thomas W., et al.
Published: (1998)

Health services management : readings, cases, and commentary /
Published: (2004)

E-commerce operations management
by: Schniederjans Marc J., et al.
Published: (2002)

Managing small businesses
by: Anderson Robert L. 1942-, et al.
Published: (1993)

Managing health services organizations /
by: Rakich, Jonathon S.
Published: (1985)

Operations management
by: Slack Nigel, et al.
Published: (1998)

The Financial Times handbook of management
Published: (1995)

Excel models for business and operations management
by: Barlow John F.
Published: (1999)

Production and operations management Manufacturing and services
by: Chase Richard B., et al.
Published: (1995)

Πολυμερείς εμπορικές διαπραγματεύσεις εμπόριο υπηρεσιών
by: Νότης Βασίλης
Published: (2008)

Exploring strategic financial management
by: Grundy Tony 1954-, et al.
Published: (1998)

Διοίκηση παραγωγής & υπηρεσιών
by: Στειακάκης Εμμανουήλ, et al.
Published: (2017)

Operations management strategy and analysis
by: Krajewski Lee J., et al.
Published: (2002)

The operating environment
by: Campkin Peter, et al.
Published: (1999)

Διοίκηση επιχειρήσεων
by: Πάσχος Γεώργιος
Published: (2004)

Operations management Strategy and analysis
by: Krajewski Lee J., et al.
Published: (1999)

Operations management Producing goods & services
by: Waters C. Dοnald J. 1949-
Published: (1996)

Operations strategy
by: Slack Nigel, et al.
Published: (2002)

Education of managers in health services : report on a Working Group : Düsseldorf 29 November-2 December 1977.
Published: (1978)

Creativity and strategy in mid-sized firms
by: Kuhn Robert Lawrence
Published: (1989)

Production and operations management Manufacturing and services
by: Dilworth James B. 1939-
Published: (1993)