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    <title>Results for Free Press</title>
    <description>Showing 1 - 14 results of 14</description>
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      <title>Delivering quality service balancing customer perceptions and expectations</title>
      <pubDate>Mon, 01 Jan 1990 13:23:25 +0200</pubDate>
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      <author>Zeithaml Valarie A.</author>
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      <dc:date>1990</dc:date>
      <dc:creator>Zeithaml Valarie A.</dc:creator>
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      <title>The marketing edge making strategies work</title>
      <pubDate>Tue, 01 Jan 1985 13:23:25 +0200</pubDate>
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      <author>Bonoma Thomas V.</author>
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      <dc:date>1985</dc:date>
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      <title>Reinventing the factory</title>
      <pubDate>Wed, 01 Jan 1992 13:23:25 +0200</pubDate>
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      <author>Harmon Roy L.</author>
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      <title>Building a chain of customers linking business functions to create the world class company</title>
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      <author>Schonberger Richard J.</author>
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      <dc:date>1990</dc:date>
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      <title>Decision making a psychological analysis of conflict, choice, and commitment</title>
      <pubDate>Sat, 01 Jan 1977 13:23:25 +0200</pubDate>
      <link>https://eploes.lib2.uniwa.gr/Record/lib2_1%2F18457</link>
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      <author>Janis Irving L.</author>
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      <dc:date>1977</dc:date>
      <dc:creator>Janis Irving L.</dc:creator>
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      <title>The marketing imagination</title>
      <pubDate>Wed, 01 Jan 1986 13:23:25 +0200</pubDate>
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      <author>Levitt Theodore 1925-2006</author>
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      <dc:date>1986</dc:date>
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      <title>Juran on quality by design The new steps for planning quality into goods and services</title>
      <pubDate>Wed, 01 Jan 1992 13:23:25 +0200</pubDate>
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      <author>Juran Joseph M. 1904-</author>
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      <dc:date>1992</dc:date>
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      <title>The logistics handbook</title>
      <pubDate>Sat, 01 Jan 1994 13:23:25 +0200</pubDate>
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      <title>Competitive strategy techniques for analyzing industries and competitors with a new introduction</title>
      <pubDate>Thu, 01 Jan 1998 13:23:25 +0200</pubDate>
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      <author>Porter Michael E. 1947-</author>
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      <dc:date>1998</dc:date>
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      <title>Managing quality The strategic and competitive edge</title>
      <pubDate>Fri, 01 Jan 1988 13:23:25 +0200</pubDate>
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      <author>Garvin David A.</author>
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      <title>Forecasting, planning, and strategy for the 21st century</title>
      <pubDate>Mon, 01 Jan 1990 13:23:25 +0200</pubDate>
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      <author>Μακριδάκης Σπύρος Γ.</author>
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      <dc:creator>Μακριδάκης Σπύρος Γ.</dc:creator>
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      <title>Strategic operations Competing through capabilities</title>
      <pubDate>Mon, 01 Jan 1996 13:23:25 +0200</pubDate>
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      <author>Hayes Robert H.</author>
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      <dc:creator>Hayes Robert H.</dc:creator>
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      <title>Competitive advantage creating and sustaining superior performance</title>
      <pubDate>Thu, 01 Jan 2004 13:23:25 +0200</pubDate>
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      <author>Porter Michael E. 1947-</author>
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      <title>Creating shareholder value : the new standard for business performance /</title>
      <pubDate>Wed, 01 Jan 1986 13:23:25 +0200</pubDate>
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      <author>Rappaport, Alfred, 1932-</author>
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