Vogiatzis, K. V. (2008). Customer relationship management as a factor of customer satisfaction in advertising companies. ΤΕΙ Πειραιά.
Παραπομπή σε μορφή Chicago (17η εκδ.)Vogiatzis, Konstantinos V. Customer Relationship Management as a Factor of Customer Satisfaction in Advertising Companies. ΤΕΙ Πειραιά, 2008.
Παραπομπή σε μορφή MLA (8th εκδ.)Vogiatzis, Konstantinos V. Customer Relationship Management as a Factor of Customer Satisfaction in Advertising Companies. ΤΕΙ Πειραιά, 2008.
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