Παραπομπή σε μορφή APA (7η εκδ.)

Heller, R., & King, J. (1993). TQM: The quality makers : the leaders and shapers of Europe's quality revolution. Norden Publishing House.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Heller, Robert, και John King. TQM: The Quality Makers : The Leaders and Shapers of Europe's Quality Revolution. St. Gallen: Norden Publishing House, 1993.

Παραπομπή σε μορφή MLA (8th εκδ.)

Heller, Robert, και John King. TQM: The Quality Makers : The Leaders and Shapers of Europe's Quality Revolution. Norden Publishing House, 1993.