Frederiksen, L. W., & Riley, A. W. (1984). Improving staff effectiveness in human service settings: Organizational behavior management approaches. Haworth Press.
Παραπομπή σε μορφή Chicago (17η εκδ.)Frederiksen, Lee W., και Anne W. Riley. Improving Staff Effectiveness in Human Service Settings: Organizational Behavior Management Approaches. New York: Haworth Press, 1984.
Παραπομπή σε μορφή MLA (8th εκδ.)Frederiksen, Lee W., και Anne W. Riley. Improving Staff Effectiveness in Human Service Settings: Organizational Behavior Management Approaches. Haworth Press, 1984.
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