Service management : strategy and leadership in service businesses /

Service management : strategy and leadership in service businesses /

Bibliographic Details
Main Author:	Normann, Richard, 1943- (Συγγραφέας)
Format:	Book
Language:	English
Published:	Chichester : John Wiley, 1984.
Subjects:	Επιχειρήσεις παροχής υπηρεσιών > Διοίκηση και οργάνωση. Service industries > Management.

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