Service management : strategy and leadership in service businesses /
Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Chichester :
John Wiley,
1984.
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Subjects: |
Physical Description: | xii, 143 σ. : εικ. ; 24 εκ. |
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Bibliography: | Βιβλιογραφία: σ.139-140. Ευρετήριο: σ. 141-143. |
ISBN: | 0471904031 |