Παραπομπή σε μορφή APA (7η εκδ.)

Jenkins Mark. (1997). The customer-centred strategy: Thinking strategically about your customers. Institute of Management.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Jenkins Mark. The Customer-centred Strategy: Thinking Strategically About Your Customers. Institute of Management, 1997.

Παραπομπή σε μορφή MLA (8th εκδ.)

Jenkins Mark. The Customer-centred Strategy: Thinking Strategically About Your Customers. Institute of Management, 1997.