Παρόμοια τεκμήρια
-
Improving service quality achieving high performance in the public and private sectors
ανά: Milakovich Michael E.
Έκδοση: (1995) -
Fundamentals of quality control and improvement Amitava Mitra
ανά: Mitra Amitava
Έκδοση: (1998) -
Total quality management the route to improving performance
ανά: Oakland John S.
Έκδοση: (1993) -
Quality in action 93 lessons in leadership, participation, and measurement
ανά: Townsend Patrick L., κ.ά.
Έκδοση: (1992) -
Juran A lifetime of influence
ανά: Butman John
Έκδοση: (1997)