Whiteley Richard C. & Hessan Diane. (1996). Customer centered growth: Five proven strategies for building competitive advantage. Addison-Wesley.
Chicago Style (17th ed.) CitationWhiteley Richard C. and Hessan Diane. Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage. Addison-Wesley, 1996.
MLA (8th ed.) CitationWhiteley Richard C. and Hessan Diane. Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage. Addison-Wesley, 1996.
Warning: These citations may not always be 100% accurate.