APA (7th ed.) Citation

Kasper Hans, Helsdingen Piet van, & Vries jr Wouter de. (1999). Services marketing management: An international perspective. Wiley, J.

Chicago Style (17th ed.) Citation

Kasper Hans, Helsdingen Piet van, and Vries jr Wouter de. Services Marketing Management: An International Perspective. Wiley, J, 1999.

MLA (8th ed.) Citation

Kasper Hans, et al. Services Marketing Management: An International Perspective. Wiley, J, 1999.