Παραπομπή σε μορφή APA (7η εκδ.)

Oakland John S. (1999). Total organizational excellence: Achieving word-class performance. Butterworth-Heinemann.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Oakland John S. Total Organizational Excellence: Achieving Word-class Performance. Butterworth-Heinemann, 1999.

Παραπομπή σε μορφή MLA (8th εκδ.)

Oakland John S. Total Organizational Excellence: Achieving Word-class Performance. Butterworth-Heinemann, 1999.