Daffy Chris. (2001). Once a customer, always a customer: How to deliver customer service that creates customers for life (3rd ed.). Oak Tree Press.
Chicago Style (17th ed.) CitationDaffy Chris. Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3rd ed. Oak Tree Press, 2001.
MLA (8th ed.) CitationDaffy Chris. Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life. 3rd ed. Oak Tree Press, 2001.
Warning: These citations may not always be 100% accurate.