Oakland John S. & Morris Peter W. G. (1998). TQM: A pictorial guide for managers. Butterworth-Heinemann.
Chicago Style (17th ed.) CitationOakland John S. and Morris Peter W. G. TQM: A Pictorial Guide for Managers. Butterworth-Heinemann, 1998.
MLA (8th ed.) CitationOakland John S. and Morris Peter W. G. TQM: A Pictorial Guide for Managers. Butterworth-Heinemann, 1998.
Warning: These citations may not always be 100% accurate.