George Stephen & Weimerskirch Arnold. (1998). Total quality management: Strategies and techniques proven at today's most successful companies (2nd ed.). Wiley, J.
Παραπομπή σε μορφή Chicago (17η εκδ.)George Stephen και Weimerskirch Arnold. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. 2nd ed. Wiley, J, 1998.
Παραπομπή σε μορφή MLA (8th εκδ.)George Stephen και Weimerskirch Arnold. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. 2nd ed. Wiley, J, 1998.
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