Kaplan Robert S. & Norton David P. (2001). The strategy - focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business School.
Chicago Style (17th ed.) CitationKaplan Robert S. and Norton David P. The Strategy - Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Harvard Business School, 2001.
MLA (8th ed.) CitationKaplan Robert S. and Norton David P. The Strategy - Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Harvard Business School, 2001.
Warning: These citations may not always be 100% accurate.