APA (7th ed.) Citation

Seybold Patricia B. & Marshak Ronni T. (1998). Customers.com: How to create a profitable business strategy for the internet and beyond. Random House.

Chicago Style (17th ed.) Citation

Seybold Patricia B. and Marshak Ronni T. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. Random House, 1998.

MLA (8th ed.) Citation

Seybold Patricia B. and Marshak Ronni T. Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond. Random House, 1998.

Warning: These citations may not always be 100% accurate.