APA (7th ed.) Citation

Hayes Robert H., Pisano Gary P., & Upton David M. (1996). Strategic operations: Competing through capabilities. Free Press.

Chicago Style (17th ed.) Citation

Hayes Robert H., Pisano Gary P., and Upton David M. Strategic Operations: Competing Through Capabilities. Free Press, 1996.

MLA (8th ed.) Citation

Hayes Robert H., et al. Strategic Operations: Competing Through Capabilities. Free Press, 1996.