Deming's 14 points applied to services
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Dekker, M.
ASQC Quality Press |
| Series: | Dekker, M. |
| Subjects: |
| Physical Description: | xi, 148 p. fig., tabl. 24 cm. |
|---|---|
| ISBN: | 0-8247-8517-7 |