Rosander Arlyn C. (1991). Deming's 14 points applied to services. Dekker, M.
Chicago Style (17th ed.) CitationRosander Arlyn C. Deming's 14 Points Applied to Services. Dekker, M, 1991.
MLA (8th ed.) CitationRosander Arlyn C. Deming's 14 Points Applied to Services. Dekker, M, 1991.
Warning: These citations may not always be 100% accurate.