Douglas Jim. (1996). Readymade business letters that get results (2nd ed.). Kogan Page.
Chicago Style (17th ed.) CitationDouglas Jim. Readymade Business Letters That Get Results. 2nd ed. Kogan Page, 1996.
MLA (8th ed.) CitationDouglas Jim. Readymade Business Letters That Get Results. 2nd ed. Kogan Page, 1996.
Warning: These citations may not always be 100% accurate.