Παραπομπή σε μορφή APA (7η εκδ.)

Oakland John S. (1993). Total quality management: The route to improving performance (2nd ed.). Butterworth-Heinemann.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Oakland John S. Total Quality Management: The Route to Improving Performance. 2nd ed. Butterworth-Heinemann, 1993.

Παραπομπή σε μορφή MLA (8th εκδ.)

Oakland John S. Total Quality Management: The Route to Improving Performance. 2nd ed. Butterworth-Heinemann, 1993.