APA (7th ed.) Citation

Leppard John & Molyneux Liz. (1994). Auditing your customer service: The foundation for success. Routledge.

Chicago Style (17th ed.) Citation

Leppard John and Molyneux Liz. Auditing Your Customer Service: The Foundation for Success. Routledge, 1994.

MLA (8th ed.) Citation

Leppard John and Molyneux Liz. Auditing Your Customer Service: The Foundation for Success. Routledge, 1994.

Warning: These citations may not always be 100% accurate.