Harrington H. James & Lomax Kenneth C. (2000). Performance improvement methods: Fighting the war on waste. McGraw-Hill.
Chicago Style (17th ed.) CitationHarrington H. James and Lomax Kenneth C. Performance Improvement Methods: Fighting the War on Waste. McGraw-Hill, 2000.
MLA (8th ed.) CitationHarrington H. James and Lomax Kenneth C. Performance Improvement Methods: Fighting the War on Waste. McGraw-Hill, 2000.
Warning: These citations may not always be 100% accurate.