Kolarik William J. (1995). Creating quality: Concepts, systems, strategies, and tools. McGraw-Hill.
Chicago Style (17th ed.) CitationKolarik William J. Creating Quality: Concepts, Systems, Strategies, and Tools. McGraw-Hill, 1995.
MLA (8th ed.) CitationKolarik William J. Creating Quality: Concepts, Systems, Strategies, and Tools. McGraw-Hill, 1995.
Warning: These citations may not always be 100% accurate.