Schonberger Richard J. (1990). Building a chain of customers: Linking business functions to create the world class company. Free Press.
Chicago Style (17th ed.) CitationSchonberger Richard J. Building a Chain of Customers: Linking Business Functions to Create the World Class Company. Free Press, 1990.
MLA (8th ed.) CitationSchonberger Richard J. Building a Chain of Customers: Linking Business Functions to Create the World Class Company. Free Press, 1990.
Warning: These citations may not always be 100% accurate.