Kolarik William J. (1999). Creating quality: Process design for results. WCB/McGraw-Hill.
Chicago Style (17th ed.) CitationKolarik William J. Creating Quality: Process Design for Results. WCB/McGraw-Hill, 1999.
MLA (8th ed.) CitationKolarik William J. Creating Quality: Process Design for Results. WCB/McGraw-Hill, 1999.
Warning: These citations may not always be 100% accurate.