Soin Sarv Singh. (1999). Total quality essentials: Using quality tools and systems to improve and manage your business (2nd ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationSoin Sarv Singh. Total Quality Essentials: Using Quality Tools and Systems to Improve and Manage Your Business. 2nd ed. McGraw-Hill, 1999.
MLA (8th ed.) CitationSoin Sarv Singh. Total Quality Essentials: Using Quality Tools and Systems to Improve and Manage Your Business. 2nd ed. McGraw-Hill, 1999.
Warning: These citations may not always be 100% accurate.