Παραπομπή σε μορφή APA (7η εκδ.)

McKenna Regis. (1997). Real time: Preparing for the age of the never satisfied customer. Harvard Business School.

Παραπομπή σε μορφή Chicago (17η εκδ.)

McKenna Regis. Real Time: Preparing for the Age of the Never Satisfied Customer. Harvard Business School, 1997.

Παραπομπή σε μορφή MLA (8th εκδ.)

McKenna Regis. Real Time: Preparing for the Age of the Never Satisfied Customer. Harvard Business School, 1997.