Imhoff Claudia, Loftis Lisa, & Geiger Jonathan G. (2001). Building the customer-centric enterprise: Data warehousing techniques for supporting customer relationship management. Wiley, J.
Παραπομπή σε μορφή Chicago (17η εκδ.)Imhoff Claudia, Loftis Lisa, και Geiger Jonathan G. Building the Customer-centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. Wiley, J, 2001.
Παραπομπή σε μορφή MLA (8th εκδ.)Imhoff Claudia, et al. Building the Customer-centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. Wiley, J, 2001.
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