Service quality in local authorities: A case study in Greece
| Κύριοι συγγραφείς: | , , , |
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| Μορφή: | Άρθρο |
| Γλώσσα: | English |
| Έκδοση: |
2008
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| Διαθέσιμο Online: | http://cris.lib2.uniwa.gr/jspui/handle/123456789/491 |
| _version_ | 1780538470742097920 |
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| abstract | Despite the fact that a quality management system applied in government is relatively a newly developed area, quality in public administration has been a main concern of people for long time. Three phases may be distinguished in the development of quality |
| author | Βουδούρογλου, Ε. Μπεσσέρης, Γ. Στεργιόπουλος, Α Αλαφοδήμος, Κωνσταντίνος |
| author_facet | Βουδούρογλου, Ε. Μπεσσέρης, Γ. Στεργιόπουλος, Α Αλαφοδήμος, Κωνσταντίνος |
| author_sort | Βουδούρογλου, Ε. |
| collection | Current Research Information System |
| format | Άρθρο |
| id | cris-123456789-491 |
| institution | University of West Attica Campus II |
| language | English |
| publishDate | 2008 |
| record_format | dspacecris |
| spelling | cris-123456789-4912018-12-13T13:24:50Z Service quality in local authorities: A case study in Greece Βουδούρογλου, Ε. Μπεσσέρης, Γ. Στεργιόπουλος, Α Αλαφοδήμος, Κωνσταντίνος Despite the fact that a quality management system applied in government is relatively a newly developed area, quality in public administration has been a main concern of people for long time. Three phases may be distinguished in the development of quality 2008 Άρθρο http://cris.lib2.uniwa.gr/jspui/handle/123456789/491 ikaros.teipir.gr/era/era2/fullpap/A35.doc en Proceedings 2nd International Scientific Conference (ERA-2) σελ. 615-623 |
| spellingShingle | Βουδούρογλου, Ε. Μπεσσέρης, Γ. Στεργιόπουλος, Α Αλαφοδήμος, Κωνσταντίνος Service quality in local authorities: A case study in Greece |
| title | Service quality in local authorities: A case study in Greece |
| title_full | Service quality in local authorities: A case study in Greece |
| title_fullStr | Service quality in local authorities: A case study in Greece |
| title_full_unstemmed | Service quality in local authorities: A case study in Greece |
| title_short | Service quality in local authorities: A case study in Greece |
| title_sort | service quality in local authorities: a case study in greece |
| url | http://cris.lib2.uniwa.gr/jspui/handle/123456789/491 |