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Rosander Arlyn C. 1903-
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Rosander Arlyn C. 1903-
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Deming's 14 points applied to services
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Rosander Arlyn C. 1903
-
Published 1991
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Deming W. Edwards
Επιχειρήσεις παροχής υπηρεσιών Ποιοτικός έλεγχος