Showing 1 - 2 results of 2 for search 'Bitner Mary Jo' Refine Results
  1. 1
    Services marketing integrating customer focus across the firm
    by Zeithaml Valarie A., Bitner Mary Jo
    Published 2003
    Book
  2. 2
    Services marketing integrating customer focus across the firm
    Book
Search Tools: RSS Feed – Email Search